Based on the user reviews, here are three cons and three pros, 15 words limited for each item: **Cons:** 1. Difficulty with customer support, responding to queries in a timely manner. 2. Frequent crashes and bugs, affecting overall user experience and navigation. 3. Limited features compared to other navigation apps, missing some essential functionalities. **Pros:** 1. Accurate mapping and navigation, helping users find their destinations efficiently. 2. Simple and intuitive interface, easy to use for both beginners and experienced users. 3. Offline maps available, providing navigation even without internet connectivity. Please note that the user reviews can be subject to change over time, and this conclusion is based on the current snapshot of the reviews.