Based on the user reviews on the Google Play Store, here are three pros and three cons of the app "Hiki" with 15 words limit each: **Pros:** 1. Users praise the app for providing a safe space to share their feelings and emotions anonymously. 2. Hiki offers a variety of emotional support services, including chat, journaling, and mood tracking. 3. The app's AI-powered chatbot provides instant support and recommendations for users. **Cons:** 1. Some users find the app's UI and navigation confusing and difficult to use. 2. The app struggles with connectivity issues and slow loading times, causing frustration. 3. A few users feel that the app's support services are not effective in addressing their mental health concerns.