Based on the user reviews, here are three cons and three pros, with 15 words or less for each: **Cons:** 1. Glitchy performance leads to frustration and wasted time. 2. Limited features compared to other lab testing apps. 3. Technical support is unresponsive to user inquiries. **Pros:** 1. Easy to navigate and understand test results clearly. 2. User-friendly interface simplifies the testing process. 3. Convenient access to laboratory testing services anytime.