Based on the users' reviews, here are three pros and three cons of the Mad Taxi app: **Pros:** 1. Easy booking and cancellation: Users praise the app's user-friendly interface and hassle-free booking and cancellation process. 2. Reliable drivers and comfortable rides: Many reviewers report having pleasant experiences with the app's drivers and comfortable, clean vehicles. 3. Convenient payment options: The app offers various payment methods, making it easy for users to pay for their rides. **Cons:** 1. Overpriced fares: Some users complain about the app's high prices, especially during peak hours or for long distances. 2. Poor customer service: A few reviewers experienced issues with customer support, such as unresponsive representatives or long wait times. 3. Limited availability: The app's availability is limited in some areas, leading to inconvenience and frustration for some users.