Based on the users' reviews of the Metrotake app, here are three cons and three pros, each within a 15-word limit: **Cons:** 1. Many users complain about the app's constant issues with freezes and crashes, disrupting their commute. 2. Some users find the app's user interface cluttered and overwhelming, making it hard to navigate. 3. Others criticize the app's dependence on internet connectivity, which can lead to frustration during offline commutes. **Pros:** 1. Many users appreciate the app's accurate and up-to-date real-time information about public transportation, making planning easier. 2. The app's customizable options, such as personal routes and favorite stops, are praised for their convenience. 3. Users enjoy the app's interactive features, like announcements and updates, which keep them informed during their commute.